REI Vault
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General
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General
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Live Chat Support
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Why is there a Suspended status in Podio and what does it mean?
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Is There Limit on the Monthly Marketing Budget?
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Complaint from BBB (Better Business Bureau)
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Is there a way to adjust the playback speed control on REIvault videos?
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Can I Add Team Members to the REIvault Private Facebook Group?
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How do I learn REIvault Podio and do you have training curriculum or a User Guide?
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How many Podio Users do I get with REIvault Membership
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How do I process a Change Request and Add-On Request?
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How do I reschedule my Account Review session?
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How can I change the credit card that you're charging?
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Is it really true that REIVault is less expensive for sending mail than me doing it on my own?
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What's the total investment to get started?
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What if this doesn’t work for me? Do you offer a guarantee?
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Have people failed in the REIvault Program?
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Why is there a $500 administrative fee and why do you collect the first 3 months in advance?
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Why is there a monthly membership fee?
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What’s included in the monthly membership fee?
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Do you have different levels of memberships?
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How can I cancel my account?
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Do you include any free mailings in the monthly membership fee?
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What are the additional costs required in addition to the start up / monthly fee?
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Are there any other hidden costs?
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Is this right for me?
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What if I’m brand new and not ready to start making money? Can you direct me to the best training and coaching programs?
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What CRM system will we be using to follow up with and process our leads?
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How do I upgrade, downgrade, suspend or cancel my membership?
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I requested to put my membership to "Suspend" and I was told I will be paying a $197 monthly membership fee, but I prepaid 3 months and I have only been a member for 1 month. What happens to those 2 months I prepaid if I am paying $197?
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Can I add more campaigns?
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My Podio password does not work and I cannot login to Podio.
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Live Chat Support
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Getting Started
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Getting Started
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What happens after I join?
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How long will it take to get me up and running?
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Will all my leads be sent to Podio?
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How do I prescreen my leads? Can you do that for me?
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Do you provide comparable sales reports or do I need MLS access?
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What campaigns should I use in my area?
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Where do I get the mailing lists for these campaigns?
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What are all the lead statuses and their meaning?
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What is the difference between a "Dead", "Not Interested", and "Remove from List" lead status?
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What does the "Lead Status" field mean in Podio?
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Can I add a new Seller Lead myself in Podio?
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What happens after I join?
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Mailing Campaigns
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Mailing Campaigns
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"How can I pause or put my mail campaigns on hold"
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What is a REIvault Direct Mail Campaign?
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What kind of motivated sellers will you be marketing to?
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What is the cost of the mail?
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What exactly are your "Invisible" and "Shipwrecked" Sellers Mailing List? What makes them special, proprietary and different?
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Can you find buyers? Do you have a cash buyers marketing campaign?
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How will we know where each mailer goes to? And, how many go to each area?
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What minimum monthly marketing budget do you recommend? How much should I realistically budget per profitable deal?
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Can I get access to your Secret Mailing Lists including the names and addresses?
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What is a Campaign?
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What is a Mail Series?
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How do I send out a buyer mailing?
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Where do the number of buyer transactions on the list come from?
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How long does a campaign last?
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What if I have my own list of names and addresses? How can I get them to you?
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Can I switch campaigns from one to another?
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Can we add our website to the post card, making it easier for a seller to submit their information online?
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How do I understand my Campaign Charges?
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How do I know what postcard/letter was mailed? Where can I view the sample?
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How many direct mail campaigns can I run at one time?
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What are the different mailing campaigns?
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What do the different mail pieces look like?
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What is the cost of each mail piece (postcards and letters)?
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Can I use a P.O. Box as a return address for my mailings?
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Do you provide digital proofs before you send out mail?
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What is the cost of the REIvault proprietary mailing lists, Invisible List and Shipwrecked List, and why are they more expensive than say ListSource?
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Can I do a one time or one off mailing through REIvault?
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"How can I pause or put my mail campaigns on hold"
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Podio - Beyond the Basic
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Podio - Beyond the Basics
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If I already paying Podio for extra users, do I still have to pay for REIvault Podio extra users?
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Why is there a charge for adding Podio Users?
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How do I manually add a seller lead in Podio?
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May I have admin access to Podio?
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How are leads removed from the mailing list?
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How do I manage the returned mails? Can I Change a Mailing Address?
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How do I order my monthly REIvault Deal Dashboard?
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How can I add additional users in Podio CRM?
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How can I view my leads by a specific time frame in my Podio Seller Lead Application?
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How can I get access to all the Call logs?
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How can I recieve email notifications for all calls, not just the viable leads?
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How exactly does the system Text Message hangups? Can I use the system to Text Message Sellers?
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Can I get access to Globiflow for Podio?
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If I already paying Podio for extra users, do I still have to pay for REIvault Podio extra users?
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Working Your Leads
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Working Your Leads
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What are your recommendations to ensure best results?
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My mailing has gone out and I'm getting leads, now what?
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How do I follow up with Seller Leads with Letters?
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Do I need to call the hangups? If yes, do you have a sample script that I can use?
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How do I handle someone that is just not interested?
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I have ANGRY people calling me back and I don’t know how to handle this.
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What are your recommendations to ensure best results?
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REIvault Basic Follow Up "Drip" Campaign
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REIvault Basic Follow Up "Drip" Campaign
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Is Text Follow-up and Sly Broadcast included with my membership?
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Overview - How does the REIvault Basic Follow Up "Drip" Campaign work?
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What Triggers the Basic Follow Up Campaign to Launch?
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How do I see the specific Follow Up Text Campaigns; SlyBroadcast Scripts and Sequences?
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Can I hear the Voice Recordings for the Slybroadcast messages?
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How do I Stop or Inactivate the REIvault Basic Follow Up "Drip" Campaign?
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Are there Different Slybroadcast Voice Options Available with the REIvault Basic Follow Up "Drip" Campaign?
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Changing the Contact name and phone number on Text Messages?
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Changing the Contact phone number on the Slybroadcast Messages?
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Can I request Custom Follow Up Campaigns and Sequences in addition to the REIvault Basic Follow Up "Drip" Campaign?
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Can I change the Text Messages and Timing/Sequence when those messages go out?
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Can I change the Timing/Sequence of Basic SlyBroadcast Messages?
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Can I change the script used in the Basic SlyBroadcast Messages?
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Can I record and use my own SlyBroadcast Messages?
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Can I Change the Triggers used to turn on or initiate the REIvault Basic Follow Up "Drip" Campaign?
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Can I add more than six Text or SlyBoradcast Messages?
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Is Text Follow-up and Sly Broadcast included with my membership?
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REIvault Sales Ninja PRO
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REIvault Sales Ninja PRO
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What's the difference between Sales Ninja PRO including with REvault vs. REIvault Sales Ninja PRO Motivated Seller Script & Webform and Text and Slybroadcast 'Drip' Follow Up System
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Why is there an extra charge of $497 setup and $97 a month for REIvault Sales Ninja PRO?
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Is REIvault Sales Ninja 'Drip' Follow Up Campaign System included with REIvault Sales Ninja PRO Add-on?
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Is REIvault Sales Ninja PRO required for me to use REIvault Sales Ninja Phone Team?
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Can I customize the scripts on the webform?
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Can I make changes to the questions or hide some of the questions?
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There a lot of questions on the Sales Ninja webform? Why so many questions?
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How do I learn more about all the integration points between the webform and REIvault Podio?
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How do I know the Sales Ninja precise words and questions work and both qualify and convert Sellers into Deals?
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What is the "Sales Ninja PRO" field in REIvault Podio Seller Leads application?
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Do you have Best Practices or a Blueprint, Process Flow or Mindmap with more details on how to best automate my process with Sales Ninja?
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What happens in REIvault Podio when the webform gets filled out and submitted?
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Where does the information captured on the webform go inside REIvault Podio?
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What is the website URL/link to free version of Sales Ninja PRO for REIvault Members?
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Where do I get the Lead Sheet PDF that is enterable?
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Do you have any 'benchmarks' or recommended numbers on how many sellers I need to screen using Sales Ninja PRO to close a profitable deal?
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How do I find a great Lead Processor or Phone VA to call and work my leads and schedule appointments?
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Do you have any "Best Practices" for calling hangups?
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What's the difference between Sales Ninja PRO including with REvault vs. REIvault Sales Ninja PRO Motivated Seller Script & Webform and Text and Slybroadcast 'Drip' Follow Up System
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REIvault Sales Ninja 'Drip' Follow Up Campaign System
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REIvault Sales Ninja 'Drip' Follow Up Campaign system
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What is a Sales Ninja 'Drip' Follow Up Campaign?
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What are the main differences between the REIvault Sales Ninja 'Drip' Follow Up System and other Text and Slybroadcast solutions and software
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How much does the Sales Ninja 'Drip' Follow Up Campaign system cost?
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Does the Sales Ninja 'Drip' Follow Up Campaign system come with REIvault Membership?
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What is a Slybroadcast Voicemail Message or recording and how does it work?
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Do I need my own Slybroadcast account to use the Sales Ninja 'Drip' Follow Up Campaigns?
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How much does it cost to send each Text Message and Slybroadcast voicemail message using the Sales Ninja 'Drip' Follow Up Campaign System?
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What are the Standard Campaigns?
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What automatically triggers a Follow Up Campaign?
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How do I see the specific Sequence of Text and Slybroadcast messages in each of the campaigns?
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How do the Campaigns get automatically triggered? Is there anything I have to do or learn?
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How do I learn more about the Sales Ninja 'Drip' Follow Up Campaign System?
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How can I see the Standard Campaigns and the specific Sequences of each Campaign?
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Can I see the specific Text Messages and Slybroadcast voice messages for each Campaign?
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Will Campaigns automatically stop running when I change the Seller Lead Status to Contract Signed or Dead, etc.
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What Seller Lead Statuses will automatically stop or inactivate the Follow Up Campaigns from running?
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Can I manually stop a Follow Up Campaign on a specific Seller Lead?
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Can I manually change the date or run time for the next sequence to run on a Follow Up Campaign?
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Can I manually select or change a specific Follow Up Campaign on a specific Seller Lead?
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Can I select a different Voice for the Slybroadcast voice messages?
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Do you have other voices I can use for the Slybroadcast Messages in the Follow Up Campaigns?
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Can I record my own voice using my own Slybroadcast account?
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Can I change the text messages in a Standard Follow Up Campaign?
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Can I change the name and phone number that is on all the Text Messages used in the Follow Up Campaigns?
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Can I change the phone number that is used on all the Slybroadcast voicemail messages used in the Follow Up Campaigns?
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Can I setup my own Custom Follow Up Campaigns and Follow Up Campaign Sequences?
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What is a Sales Ninja 'Drip' Follow Up Campaign?
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REIvault Sales Ninja Phone Team
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REIvault Sales Ninja Phone Team
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How does the Sales Ninja Phone Team work?
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How do I sign up for the Sales Ninja Phone Team?
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Do I get direct access to the Sales Ninjas who are calling on my leads?
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Can I signup for my own dedicated full time Sales Ninja Phone Team resource vs. a shared resource?
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Can I specify which Sales Ninjas I want or don't want to work my leads
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What happens if I go over the allotted amount of leads in a month
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What happens if I hit my limit of 150 PUSHed Seller Leads in a month?
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Can I control what happens if I hit my maximum # of Seller Leads to PUSH in a calendar month?
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Can I PUSH more than 150 Leads over per month?
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Where do I find the pricing for going over the maximum # of 150 Seller Leads in a calendar month?
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What if I want to stop midstream
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Can the phone team COLD CALL from my list or a list you purchase for me?
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Can the phone team work my existing backlog of Seller Leads?
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Can I purchase a large one time quantity of leads
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If I purchase a large one time quantity of the leads do I have to pay every month
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If I purchase a certain number of leads but don't use all those in a given month what happens
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How do I manually select and push leads to the sales ninjas
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How do I manually select and remove leads from the sales ninjas
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Do you charge per hour for the Sales Ninja Phone Team?
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If I purchased a large set of leads and decide to stop or downsize can I adjust my payment?
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Can I signup for a discounted package over the maximum # of 150 Seller Leads in a calendar month?
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How does the discount work?
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What happens if I add an Additional Package of Seller Leads beyond the 150, and then decide to stop after month one into a three month commitment?
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Am I able to pause the phone team for a period of time?
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I got the gold package but don't want the phone team anymore - what can I do?
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Am I able to prioritize the leads I want the sales ninjas to work?
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Can I prioritize my leads over the automated drip campaigns
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Can I change which Seller Lead "Status" changes automatically Push Leads (or Remove Leads) from the Sales Ninja Phone Team?
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How do I get any performance measures or metrics for the sales ninjas?
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Will my leads be called every day
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How does the Sales Ninja Phone Team work?
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REIvault Sales Ninja Phone Team
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Will I be able to see how many hours per day sales ninjas are calling my leads
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I want sales ninjas to schedule appointments on my calendar is that possible?
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Can I adjust which team member sales ninja forward leads to?
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Can I specify how often I want sales ninjas to follow up with leads?
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Can Sales Ninjas do more than just qualify leads i.e. can they make offers?
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What are the hours /days the sales ninjas make calls ? - are sales ninjas calling seven days a week?
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Will Sales Ninjas return calls that are in the do not call DNC list
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What if my seller lead phone number is on the do not call DNC list
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Do I have any legal risk with the sales ninjas calling my leads
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Do I have to have in the disclosures or consent statements in place before I use sales ninjas
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What if I have my own Lead Processor/Sales Ninja, but want to have them trained and utilize the REIvault technology for autodialing and PUSHing and REMOVEing Seller Leads?
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What if I have questions about Sales Ninja peformance or how to Navigate the Sales Ninja Capability in my Podio Workspace
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What are the Area Codes for the Outbound phone numbers?
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How Often are the outbound phone Numbers (ANIs) changed?
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Are there Helpful Links I can review about a the Sales Ninja Phone Team and Sales Ninja Pro Drip Campaigns?
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Will I be able to see how many hours per day sales ninjas are calling my leads
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Cold Calling
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Cold Call
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How do I sign up for Cold Calling?
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Do I get direct access to the Sales Ninjas who are calling on my Cold Call leads?
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Can I sign up for my own dedicated full time Cold Call resource vs. a shared resource?
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Can I specify which Cold Call Agents I want or don't want to work my leads?
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How many Cold Call Leads can I push to the team and how to provide the lists?
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What is the difference between Cold Calling and the Sales Ninja Phone Team?
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When do I need to refresh my Cold Call Leads and how does that process work?
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Can I have more than one Cold Call Agent and/or increase the capacity of the Cold Call Agent?
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What is the pricing for Cold Call Agents and Lists?
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What if I want to cancel or pause the Cold Call Service in the middle of a month?
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Can I get the acces to your secret "Invisible" list and phone numbers used for Cold Calling?
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Why can't my Cold Call Agent do follow up calls and/or why can't my Sales Ninja Phone team make Cold Calls?
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Do I need to have an REIvault membership to enable the Cold Calling?
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How many Leads can I expect from the Cold Call service?
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Can I have REIvault Skiptrace/Data Stack to add phone numbers to my own List?
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Do you provide Cold Call Lists and what is the pricing?
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Do you charge per hour for the Cold Call Team?
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Am I able to pause the Cold Call Service for a period of time?
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I have a "No-Mail" package with Cold Calling, but don't want the Cold Calling Service anymore. What can I do?
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Am I able to prioritize the Leads I want the Cold Call Agents to work?
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How do I get any performance measures or metrics for the Cold Call Service?
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Will my Cold Call Leads be called every day?
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Will I be able to see how many hours per day the Cold Call Agents are calling my leads?
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I want Cold Call Agents to schedule appointments on my calendar. Is that possible?
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Can the Cold Call Agents do more than just qualify leads (i.e. can they make offers)?
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What are the hours /days the Cold Call Agents make calls? Are they calling seven days a week?
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What happens when a Cold Call Seller Lead returns a call? Are those calls live answered?
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What if the Cold Call lead phone number is on the Do Not Call (DNC) list?
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Do I have any legal risk with the Cold Call Agents calling my leads?
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Do I need disclosures or consent statements in place before I start Cold Calling?
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How do I sign up for Cold Calling?
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Cold Call
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What if I have my own Cold Call Agent, but want to have them trained and utilize the REIvault technology for autodialing and securing Seller Leads?
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What if I have questions about Cold Call Agent Performance?
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What are the Area Codes for the Outbound phone numbers?
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Are there Helpful Links I can review about the Cold Call Service?
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What if I have my own Cold Call Agent, but want to have them trained and utilize the REIvault technology for autodialing and securing Seller Leads?
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REIvault Apprentice Program
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REIvault Apprentice Program
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What do I do first?
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What's included with REIvault Apprentice Program?
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What's the difference between the Apprentice Program and REIvault membership?
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Who is the REIvault Apprentice Program built for?
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How do I get help with a Podio, marketing or technical question?
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How much marketing is provided with the REIvault Apprentice Program?
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What can I expect from the marketing provided by REIvault Apprentice Program?
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What kind of leads can I expect from the marketing provided by REIvault Apprentice Program?
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What if I want to send out more postcards or marketing by REIvault?
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Do I get exclusivity in my market with the REIvault Apprentice Program
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What if I want to upgrade to REIvault VIP membership and still get the coaching and help provided by REIvault Apprentice Program
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When are the Performance Coaching calls?
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What if I miss one of the Performance or Technical Coaching calls?
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When are the Technical Coaching Calls?
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What if I need more Podio training besides the standard training videos on The Vault
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How do I get support?
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How do I get help on a real estate question or deal?
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How can I ask Master Coach Willie Hooks or Performance Coach Wilts Alexander a specific question related to one of the Performance and Inner-game coaching calls or more help on specific stuck I have?
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What is the difference between Technical Coaching and Performance coaching?
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What do I do first?
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REInvent 7 Figure Acceleration Program
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REInvent 7 Figure Acceleration Program
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What do I do first?
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What's included with REInvent 7 Figure Acceleration Program?
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What's the difference between the REInvent 7 Figure Acceleration Program "Level 1" and REInvent ELITE?
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Who is the REInvent 7 Figure Acceleration Program? built for?
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What is the R.A.P.I.D. Results Planner and how do I get access?
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Who do I contact if I run into technical issues with my R.A.P.I.D. Results Planner?
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How do I get more help on completing my R.A.P.I.D. Results Planner?
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Do I have to be active REIvault member to participate in the REInvent Program?
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How do I set up 1:1 calls with my Coach?
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What can I expect from the 1:1 Coaching?
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How often am I coached?
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Can I setup coaching or 1:1 calls more often than once a month?
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What happens if I can't make a scheduled call? Can I reschedule?
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What happens if I miss or No Show to a scheduled call? Can I reschedule?
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When are the bi-weekly Technical Coaching/Technical Deal Office hours and what is the purpose?
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When are the R.A.P.I.D. Results and Performance & Inner Game Coaching calls and what is the purpose?
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What if I miss one of the Bi-Weekly Performance or Technical Coaching calls?
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How do I get help on a real estate question or deal?
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How can I ask Master Coach Willie Hooks or Performance Coach Wilts Alexander a specific question related to one of the R.A.P.I.D. Results Plan or Performance and Inner-game coaching calls or more help on specific stuck I have?
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What is the difference between Technical Coaching and Performance coaching?
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When are the next mastermind sessions and where will they be held?
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How do I get access to the REInvent private Facebook Group?
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What is the Code of Conduct for the REInvent private Facebook Group?
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Can I send one of my new Sales Acquisition Managers or team members to the next REIvault Member Summit?
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Can I have a 1:1 call with Gary Boomershine on a specific deal?
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Can I upgrade to REInvent ELITE? When does the upgrade occur?
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What is "Just in Time Coaching"?
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What do I do first?
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Real Estate Investing Training
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Getting Help
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Optional Services
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Optional Services
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How can I set up ACH Payments with REIvault for Direct Mail and/or Membership Services?
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Can I Purchase More Phone Numbers or Use My Own Phone Numbers?
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I'm interested in getting Kent Clothiers vacant house or cash buyers list. Can you mail to that?
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Do you provide websites that I can drive sellers, buyers and private money lenders to?
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Can I order Post-It Notes?
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How can I set up ACH Payments with REIvault for Direct Mail and/or Membership Services?
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